Re-order of Directories on IP Phone

Unanswered Question
Sep 22nd, 2008

I have a customer who wants to reorder the display of directories on an IP phone so that the corporate directory appears at the top.

I know that missed, received and placed calls come from the phone, whilst the 4th corporate directory comes from a web server so it would be a config on the phone.

Anyone know if this is possible?


I have this problem too.
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rob.huffman Mon, 09/22/2008 - 06:53

Hi Andrew,

Good question!

This is not supported in any current version of CCM. You can look into setting up access to the Corporate Directory via a Programmable Line Key (PLK) as nicely noted by Liz in this great thread :)

From Liz;

Programmable Line Keys

Hope this helps!



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