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Swithc will not give inline power to AP

pndennie93
Level 1
Level 1

Have a 3560 switch with 2 AP's and several VOIP phones attached. When I add a new AP I do a sho power inline and the AP shows as "CiscoPD" I have done a debug ilpower event and debug ilpower port and it seems to get to the detection but never finds out what it is. Any ideas?

22 Replies 22

johnlloyd_13
Level 9
Level 9

you may want to check the amps and watts rating of the new AP you're trying to connect to your 3560 switch if it's supported.

m-haddad
Level 5
Level 5

How many ports is your 3560 and how many IP phones you have connected to the switch? Can you send the "show power inline" and "show log" output.

Thanks,

LAV435-MDF-3560-01#sho logg

Sep 22 13:51:25 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= GO_SHUT_OFF_EV

Sep 22 13:51:25 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_SHUT_OFF_S, event= GO_SHUT_OFF_EV

Sep 22 13:51:27 EST: %LINK-5-CHANGED: Interface FastEthernet0/48, changed state to administratively down

Sep 22 13:51:32 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_SHUT_OFF_S, event= CLI_START_DETECT_EV

Sep 22 13:51:32 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= CLI_START_DETECT_EV

Sep 22 13:51:34 EST: %SYS-5-CONFIG_I: Sep 22 13:51:34 EST: %LINK-3-UPDOWN: Interface FastEthernet0/48, changed state to down

Sep 22 13:51:34 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_CSCO_DETECTED_EV

Sep 22 13:51:34 EST: %ILPOWER-7-DETECT: Interface Fa0/48: Power Device detected: Cisco PD

Sep 22 13:51:35 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_CSCO_PD_DETECTED_S, event= IEEE_PWR_GOOD_EV

Sep 22 13:51:44 EST: ILP disable DTE detection X seconds (Fa0/48)

Sep 22 13:51:49 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_PWR_GOOD_USE_IEEE_DISC_S, event= DISABLE_DTE_TIMER_EV

Sep 22 13:52:20 EST: %SYS-5-CONFIG_I:

Sep 22 13:52:20 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_CSCO_DETECTED_EV

Sep 22 13:52:20 EST: %ILPOWER-7-DETECT: Interface Fa0/48: Power Device detected: Cisco PD

Sep 22 13:52:20 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_CSCO_PD_DETECTED_S, event= IEEE_PWR_GOOD_EV

Sep 22 13:52:29 EST: ILP disable DTE detection X seconds (Fa0/48)

Sep 22 13:52:34 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_PWR_GOOD_USE_IEEE_DISC_S, event= DISABLE_DTE_TIMER_EV

Sep 22 13:52:40 EST: %SYS-5-CONFIG_I: Configured from console by wade on vty0 (10.20.0.54)

Sep 22 16:58:48 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_PWR_GOOD_USE_IEEE_DISC_S, event= IEEE_PD_REMOVAL_EV

Sep 22 16:58:48 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface Fa0/48: PD removed

Sep 22 16:59:01 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_LINK_UP_EV

Sep 22 16:59:03 EST: %LINK-3-UPDOWN: Interface FastEthernet0/48, changed state to up

Sep 22 16:59:05 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/48, changed state to up

Sep 22 16:59:21 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/48, changed state to down

Sep 22 16:59:22 EST: %LINK-3-UPDOWN: Interface FastEthernet0/48, changed state to down

Sep 22 16:59:24 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_LINK_DOWN_EV

Sep 22 16:59:26 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_LINK_UP_EV

Sep 22 16:59:28 EST: %LINK-3-UPDOWN: Interface FastEthernet0/48, changed state to up

Sep 22 16:59:30 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/48, changed state to up

Sep 22 17:12:48 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/48, changed state to down

Sep 22 17:12:49 EST: %LINK-3-UPDOWN: Interface FastEthernet0/48, changed state to down

Sep 22 17:12:51 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_LINK_DOWN_EV

Sep 22 17:16:36 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/47, changed state to down

Sep 22 17:16:37 EST: ILP uses AC Disconnect(Fa0/47): state= ILP_PWR_GOOD_USE_IEEE_DISC_S, event= PHY_LINK_UP_EV

Sep 22 17:16:41 EST: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/47, changed state to up

Sep 22 17:18:35 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_DETECTING_S, event= PHY_CSCO_DETECTED_EV

Sep 22 17:18:35 EST: %ILPOWER-7-DETECT: Interface Fa0/48: Power Device detected: Cisco PD

Sep 22 17:18:35 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_CSCO_PD_DETECTED_S, event= IEEE_PWR_GOOD_EV

Sep 22 17:18:41 EST: ILP disable DTE detection X seconds (Fa0/48)

Sep 22 17:18:46 EST: ILP uses AC Disconnect(Fa0/48): state= ILP_PWR_GOOD_USE_IEEE_DISC_S, event= DISABLE_DTE_TIMER_EV

LAV435-MDF-3560-01#

LAV435-MDF-3560-01#sho power inline

Available:370.0(w) Used:93.7(w) Remaining:276.3(w)

Interface Admin Oper Power Device Class Max

(Watts)

--------- ------ ---------- ------- ------------------- ----- ----

Fa0/1 auto off 0.0 n/a n/a 15.4

Fa0/2 auto off 0.0 n/a n/a 15.4

Fa0/3 auto off 0.0 n/a n/a 15.4

Fa0/4 auto off 0.0 n/a n/a 15.4

Fa0/5 auto off 0.0 n/a n/a 15.4

Fa0/6 auto off 0.0 n/a n/a 15.4

Fa0/7 auto on 6.3 IP Phone 7961 2 15.4

Fa0/8 auto off 0.0 n/a n/a 15.4

Fa0/9 auto off 0.0 n/a n/a 15.4

Fa0/10 auto off 0.0 n/a n/a 15.4

Fa0/11 auto off 0.0 n/a n/a 15.4

Fa0/12 auto off 0.0 n/a n/a 15.4

Fa0/13 auto off 0.0 n/a n/a 15.4

Fa0/14 auto off 0.0 n/a n/a 15.4

Fa0/15 auto off 0.0 n/a n/a 15.4

Fa0/16 auto on 6.3 IP Phone 7961 2 15.4

Fa0/17 auto off 0.0 n/a n/a 15.4

Fa0/18 auto off 0.0 n/a n/a 15.4

Fa0/19 auto off 0.0 n/a n/a 15.4

Fa0/20 auto on 6.3 IP Phone 7961 2 15.4

Fa0/21 auto off 0.0 n/a n/a 15.4

Fa0/22 auto off 0.0 n/a n/a 15.4

Fa0/23 auto off 0.0 n/a n/a 15.4

Fa0/24 auto off 0.0 n/a n/a 15.4

Fa0/25 auto off 0.0 n/a n/a 15.4

Fa0/26 auto off 0.0 n/a n/a 15.4

Fa0/27 off off 0.0 n/a n/a 15.4

Fa0/28 auto off 0.0 n/a n/a 15.4

Fa0/29 auto off 0.0 n/a n/a 15.4

Fa0/30 auto on 6.3 IP Phone 7961 2 15.4

Fa0/31 auto off 0.0 n/a n/a 15.4

Fa0/32 auto off 0.0 n/a n/a 15.4

Fa0/33 auto off 0.0 n/a n/a 15.4

Fa0/34 auto on 6.3 IP Phone 7961 2 15.4

Fa0/35 auto off 0.0 n/a n/a 15.4

Fa0/36 auto on 6.3 IP Phone 7961 2 15.4

Fa0/37 auto off 0.0 n/a n/a 15.4

Fa0/38 auto off 0.0 n/a n/a 15.4

Fa0/39 auto on 6.3 IP Phone 7961 2 15.4

Fa0/40 auto off 0.0 n/a n/a 15.4

Fa0/41 auto on 6.3 IP Phone 7961 2 15.4

Fa0/42 auto off 0.0 n/a n/a 15.4

Fa0/43 auto on 6.3 IP Phone 7961 2 15.4

Fa0/44 auto off 0.0 n/a n/a 15.4

Fa0/45 auto off 0.0 n/a n/a 15.4

Fa0/46 auto on 6.2 AIR-AP1210 n/a 15.4

Interface Admin Oper Power Device Class Max

(Watts)

--------- ------ ---------- ------- ------------------- ----- ----

Fa0/47 auto on 15.4 AIR-AP1231G-A-K9 n/a 15.4

Fa0/48 auto on 15.4 Cisco PD n/a 15.4

LAV435-MDF-3560-01#

here they are

can you reboot your switch on observe if there's an error during POST (power on self test). might be a hardware problem and needs to be RMA'd from cisco tac

Hello,

This is due to wiring issue. Can you try to get one of the APs down from the ceiling and connect it directly using a stright cable to the switch? I need to segregate the problem.

I will get back to you soon how the wiring should be.

Regards,

sent a new AP to the location and did that. We also hooked the AP directly into the switch with a patch cable on a different port and received the same condition

What type of AP is it?

Thanks,

From the log I can see that the AP is already connected to an AC power source. You need to disconnect the AC power source from the AP if you are going to provide inline power from the switch. Can you check that?

Regards,

I will have that checked I am working this remotely and cannot see what (my hands) are doing.....

I have checked and the AP does not have another power source other than the switch providing it right now. We are interested in port 0/48. Can you also show me where in the log you saw this. Thanks....

The AP's are 1242's

Here it is ILP uses AC Disconnect(Fa0/48): state

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