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CCM Mobility - Unified voice mail?

bmarmont_2
Level 1
Level 1

Hello, we use the Mobilty feature CCM 6.0, the fork calling of both desk and mobile phone works fine, we would like to have one destination for VM, primarily Unity as opposed to the service providers system. Can this be done?

Thanks in advance

2 Replies 2

ezerangue
Level 1
Level 1

You'll need to adjust the remote destination "answer too late" timer to be shorter than the time it takes for the the mobile voicemail to pickup.

This would work when the DDI or extention is called, is there a way to have the mobile call and only have Unity pick up messages?