I have installed Presence 6.03 and CUPC 7.01. Using the IM Phone service, I can add contacts and they show up in the CUPC contacts list. When I try to add contacts using CUPC, the Add button is grayed out. We are not using LDAP. I have done this before with version 7.0 beta, so I would assume this is possible with 6.03. I saw a thread on the forum that eluded to an option that would disable the ability to add contacts using CUPC, but cannot find anything to support this. Any ideas on why the Add button is grayed out?