cuom 2.0.3 WIM auth error (and SOAP)

mats.karneman · ‎09-23-2008

Hi all

after upgrading to 2.0.3 (via 2.0.2) from 2.0 (and rediscovered all devices) all callmanagers are partly monitored due to WMI auth error (Success:Incorrect WMI Credential or Insufficient Priviledges).

I have tested WMI from cuom server to callmanagers as suggested in some troubleshooting docs, all seems fine with those tests.

I tested from a clean 2.0.3 testserver and that seems ok to.

Also after the automatic weekly discovery I get SOAPnotreachable from one ccm. and service down alert from all ccm's

ccm's are on windows version 4.1(3.20735).

anyone got any ideas, before reinstalling the server ?

rgds

Mats

aghaznavi · ‎09-29-2008

Device experienced Simple Object Access Protocol (SOAP) connectivity failure while polling. SOAP attributes will not be polled

Cisco Unified Communications Manager device experienced SOAP communication failure with the management application. CallManager may be overloaded or the web service may be down. Rediscover the device in Cisco Unified Operations Manager.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_operations_manager/2.0.3/user/guide/Events.html

mats.karneman · ‎09-30-2008

Hi

I also read that explanation, but rediscover wont help, now i reinstalled the server and I have no SOAP errors at least "only" WMI error. I tested WMI with wbemtest from cuom server, all ccms OK. suggested in table 18 in http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/ps7121/prod_white_paper0900aecd8067e2e6.pdf

rgds

Mats