Attendant Console - Speed Dials

Unanswered Question
Sep 23rd, 2008

Hi!

One of the groups of contacts defined on speed dials has disappeared in an attendant console v1.2. It works with a callmanager 3.2. I don't know what has exactly happened. I wonder if that information that seems lost could be replicated somewhere else in the attendant console or in the callmanager. There were important contacts for the company.

Can you help?

Thanks

Ana

I have this problem too.
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abartolomeu Tue, 09/23/2008 - 06:03

Thanks. I will try to follow the links' information to solve this.

There is only one ac user.

When speed dials are created at the Attendant Console is there a backup of them in the CM server? Perhaps in "Start > Programs > DC Directory Administrator"?

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