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Attendant Console - Speed Dials

abartolomeu
Level 1
Level 1

Hi!

One of the groups of contacts defined on speed dials has disappeared in an attendant console v1.2. It works with a callmanager 3.2. I don't know what has exactly happened. I wonder if that information that seems lost could be replicated somewhere else in the attendant console or in the callmanager. There were important contacts for the company.

Can you help?

Thanks

Ana

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Thanks. I will try to follow the links' information to solve this.

There is only one ac user.

When speed dials are created at the Attendant Console is there a backup of them in the CM server? Perhaps in "Start > Programs > DC Directory Administrator"?

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