Unable to create CTI ports on CRS 5.02

Unanswered Question
Sep 23rd, 2008
User Badges:
  • Bronze, 100 points or more


I am trying to create 150 CTI ports via CTI control group, it wont create CTI ports on CCM. However, if I try to add one by one it works. Same thing happens when I try to add trigger for an application. There is no existing CTI ports or RP in CCM.

Any thoughts..



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
bobsairam Tue, 09/23/2008 - 09:18
User Badges:
  • Bronze, 100 points or more

Hi lkram

CRS version ? and CCM ?

.Looks like bug hit


mikram Tue, 09/23/2008 - 10:48
User Badges:
  • Bronze, 100 points or more

Hi Bob,

CRS 5.01 SR2 and CUCM 6.0.1. Any idea.



Jonathan Schulenberg Wed, 09/24/2008 - 02:49
User Badges:
  • Super Bronze, 10000 points or more
  • Cisco Designated VIP,

    2017 IP Telephony

Make sure the directory numbers don't already exist in UCM either. Delete them if they do.

Also, run this from the UCCX server. I've seen this process blow up more than once if it's done from anyplace except a browser session on the UCCX server.

fhunter Thu, 10/30/2008 - 05:25
User Badges:

I have also had this problem, you have to make sure the DN number range is clear and that you browser is enabled for popups.

I have a problem in that I manually deleted some CTI ports and now the CTI port creation skips the number range and continues.

Do you know where CRS logs used ports ?


Frank Hunter


This Discussion