Need urgent help with Cat6503 running in hybrid mode

Unanswered Question
Sep 23rd, 2008

Hello everybody,

I'm running Cat6503 in hybrid mode. I have following issues:

--I don't see MSFC3 in sh module command. I see the following:

Console> (enable) sh mod

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 1000BaseX Supervisor WS-SUP720-3B yes ok

2 2 48 10/100/1000BaseT Ethernet WS-X6748-GE-TX yes ok

3 3 8 T1 WS-X6608-T1 no ok

Mod Module-Name Serial-Num

--- -------------------- -----------

1 SAD091301VU

2 SAL09211NM8

3 SAD05070JV4

Mod MAC-Address(es) Hw Fw Sw

--- -------------------------------------- ------ ---------- -----------------

1 00-11-92-01-e3-74 to 00-11-92-01-e3-77 4.3 8.1(3) 8.3(7)

00-13-5f-1c-a2-c0 to 00-13-5f-1c-a2-ff

2 00-14-1c-33-9d-c0 to 00-14-1c-33-9d-ef 2.3 8.3(7) 8.3(7)

3 00-30-96-37-67-9c to 00-30-96-37-67-a3 1.1 5.4(2) 8.3(7)

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw Sub-Sw

--- ----------------------- ------------------- ----------- ------ ------

1 L3 Switching Engine III WS-F6K-PFC3B SAD091203TY 2.0

2 Centralized Fwd Card WS-F6700-CFC SAL092221EH 2.0

--When I do session 15 I get module not installed

--When I do enter switch console command, it goes into ROMMON mode

Following are the details of what softwares I have currently in the switch:

onsole> (enable) sh ver

WS-C6503-E Software, Version NmpSW: 8.3(7)

Copyright (c) 1995-2005 by Cisco Systems

NMP S/W compiled on Mar 30 2005, 14:26:12

System Bootstrap Version: 8.1(3)

System Boot Image File is 'disk1:cat6000-sup720k8.8-3-7.bin'

System Configuration register is 0x10f

Hardware Version: 1.1 Model: WS-C6503-E Serial #: FOX09100BLC

PS2 Module: PWR-950-AC Serial #: ABC08256029

Mod Port Model Serial # Versions

--- ---- ------------------- ----------- --------------------------------------

1 2 WS-SUP720-3B SAD091301VU Hw : 4.3

Fw : 8.1(3)

Fw1: 8.3(7)

Sw : 8.3(7)

Sw1: 8.3(7)

WS-F6K-PFC3B SAD091203TY Hw : 2.0

Sw :

2 48 WS-X6748-GE-TX SAL09211NM8 Hw : 2.3

Fw : 8.3(7)

Output from dir bootflash:

Console> (enable) dir bootflash:

-#- -length- -----date/time------ name

1 312366 Apr 15 2008 13:04:58 crashinfo_ios-base-20080415-130455

2 15072660 Apr 15 2008 14:16:18 cat6000-sup720k8.8-3-7.bin

3 28313564 Apr 15 2008 14:51:58 c6msfc3-adventerprisek9_wan-mz.122-18.SXF12a.bin

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Giuseppe Larosa Tue, 09/23/2008 - 09:40

Hello Asim,

>> When I do enter switch console command, it goes into ROMMON mode

the MSFC is stucked in rommon so it is not able to talk snmp on 127.0.0.x and has been removed from the sh module

see:

The MSFC/MSFC 2 can disappear from the show module command output. This occurs if the device fails to boot properly for one of these reasons:

A Cisco IOS Software image is corrupted.

A bootflash is misseated.

The MSFC or MSFC2 drops to ROMmon for some reason.

http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008015504b.shtml#sanity

try the following recovery procedure:

http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008015bfa9.shtml#topic2

just a warning the procedure refers to an MSFC/MSFC2.

I will look for one for MSFC3

Hope to help

Giuseppe

asimkamran Tue, 09/23/2008 - 10:23

Thanks Giuseppe. I have already read that document to recover msfc/msfc2 but I couldn't find any references for msfc3.

Also, I couldn't find the corresponding ROMMON software for IOS ver c6msfc3-adventerprisek9_wan-mz.122-18.SXF12a.

Thanks

Asim

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