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Cannot open website of CCM

3dtgnt_ljm
Level 1
Level 1

‎09-24-2008 06:35 PM - edited ‎03-15-2019 01:31 PM

Dear all :

I have a CCM , version is 5.1.3.1000-12, I cannot open the website to manage our telephone every once in a while , only restart CCM, yesterday I want restart the TomCat service on CLI, I saw the prompt "out of memery ,killed 6865 TomCat" , and I press the Enter key , it prompt "out of memery , killed 26140 java" then I can not input any key, but our telephone can work well. Who can tell me what can I do for it ? thanks!

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bobsairam
Level 1
Level 1

‎09-24-2008 07:07 PM

looks like memory leak issue.

What is up time of CCM server .If it more than 60 days ,Better restart the CCM server and monitor it reoccurs or not

The issue fixed in your current version.Let me check any bug hitting .

*HTH*Pls reate it*

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