UCCX 5.0 Workflow triggers for recording

Unanswered Question
Sep 25th, 2008
User Badges:

I have seen in documentation that there is an ability to trigger recording through the workflow process. I have a customer who is wondering what those "triggers" can be. Is this able to automatically record a call to a specific DNIS through workflow automation. I am still researching but wondering if anyone has any insight to this.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion