Call Manager 4.2(3) Hunt List Configuration Assistance

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Sep 25th, 2008
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I have programmed a hunt list, line group and hunt pilot. When I dial the hunt pilot number I get a busy signal. I tried resetting the hunt list. Can anyone offer any assistance? Do I need to restart call manager service?


Thanks,

Dianna

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Jaime Valencia Thu, 09/25/2008 - 11:51
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you shouldn't, try resetting all the elements and try again.


HTH


java


if this helps, please rate

CHRIS CHARLEBOIS Thu, 09/25/2008 - 11:54
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Another thing to check is the CSS to make sure it's hitting the pilot.

Rob Huffman Fri, 09/26/2008 - 05:24
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Hi Dianna,


I think Java was referring to doing a reset on the Hunt Pilot, Hunt List and Line Group. You can also ensure that on the Hunt Pilot config page that the "Route this Pattern" checkbox has been checked.


Hope this helps!

Rob

dfhensley Fri, 09/26/2008 - 06:15
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Rob,


Thanks for the response.I reset the hunt list and updated the others and continue to get a busy signal when I dial the pilot number. Also route this pattern checkbox was checked. Any other suggestions?


Dianna



Rob Huffman Fri, 09/26/2008 - 08:24
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Hi Dianna,


Hmmmmmm...


Did you check the Partition and Calling Search Space?


Rob

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