XMedius Fax Express Edition problem

Unanswered Question
Sep 26th, 2008


I am trying to send fax the following way:

Xmedius Fax Express edition, by H.323 connected to 3845 with ISDN NT/TE vic card. I cannot send or receive fax trough this.

Here are configurations of important parts of 3845:

dial-peer voice 1 pots

max-conn 2

destination-pattern .T


port 0/1/1

dial-peer voice 4 voip

destination-pattern 16171723

translate-outgoing calling 110

translate-outgoing called 4

session target ipv4:¸5

dtmf-relay h245-signal

codec g711alaw

fax rate 14400

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco

interface BRI0/1/1

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

voice-port 0/1/1

compand-type a-law

voice service pots





voice class h323 1

h225 timeout tcp establish 3

isdn switch-type basic-net3

voice-card 0

no dspfarm

When I am trying to send fax, ISDN goes up, dials, and the connection is terminated. I am going directly from Fax server to VG, no CCM in between.

When I am trying to receive fax, it says that it is busy. Debug ISDN q931 is first paragraph in the attachment when I try to send fax, and when I try to receve fax, it looks like the second paragraph of the attachment.

Do you have any idea what is wrong with this?

Thank you in advance!

Best regards,


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
shane.orr Sat, 09/27/2008 - 18:46

I have had problems with Fax training up unless you have this command below.

1. enable

2. configure terminal

3. voice service voip

4. fax-relay sg3-to-g3

If you dont have the sg3 to g3 command available you need to update the IOS to one that supports it.

Also I am not familiar with the express edition but have had experience with the Xmedius full edition and have had to enable faststart which was a regedit.


This Discussion