Bug CSCsl16967

Unanswered Question
Sep 26th, 2008
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Hello Folks,

How can I execute the following command from CLI in publisher:


ls -R /var/log/active/cm/cdr_repository/destination*


rm -rf /var/log/active/cm/cdr_repository/preserve/*

rm -rf /var/log/active/cm/cdr_repository/car/*



This is what I receive when trying to type the commands:


admin:rm -rf /var


Invalid command, a dash character must be preceded by an alphanumeric character


admin:


Thanks,




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Overall Rating: 3.8 (5 ratings)
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Pari Thiagasundaram Fri, 09/26/2008 - 09:14
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Have you logged in with root privileges?


This bug is fixed in 5.1.3.1106 ES patch version.

mightyking Fri, 09/26/2008 - 10:18
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I have the "admin" prompt when I log into the publisher. This is all my customer has. Is the username "root"?


I see the last ES is cisco-ipt-k9-patch-es5.1.3.4101-1.tar.gz.sgn. Isn't it better for me to use the latest one? Do I need to install the ES in both Publilsher and Subscriber or only publisher will be enough?


Thanks,

espereir Fri, 09/26/2008 - 22:19
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Hello Bahman,


The only way to execute those commands will be through root access; we have fixed that bug already; however, if upgrade is not an option please open a TAC service request and we can assist you with the workaround.


Please note that we cannot give root access/password to anyone and we will need to get access into the server through a remote session.


Hope this helps!

mightyking Mon, 09/29/2008 - 05:52
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Thanks Esteban,

I don't have any problem with the upgrade but my question was the following:

Can I upgrade directely to the latest ES version available " cisco-ipt-k9-patch-es5.1.3.4101-1.tar.gz.sgn"? Or I need to go one at the time?


My second question is; do I need to install the ES only in the PUB or I have to install it in the SUP too?


Thanks,


bobsairam Mon, 09/29/2008 - 05:59
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Hi,


You have to install both PUB and SUB


*HTH* Pls rate IT*

Rob Huffman Mon, 09/29/2008 - 06:06
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Hi MK,


Just to add a note here to the good tips so far. The attached doc shows the installation notes and restrictions that apply to this ES;


Cisco Unified Communications Manager Engineering Special 5.1(3.4101.1)


http://www.cisco.com/web/software/282074295/21267/ESInstall5_1_3_4101-1_readme.pdf


Hope this helps!

Rob

mightyking Mon, 09/29/2008 - 06:24
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Thanks Guys,

My active version is "version: 5.1.2.2000-3" and the inacive version is "Inactive Version: 5.1.2.3104-1. I don't think that I can install the ES 5.1(3.4101.1). What would be the ES that I can install to resolve the bug CSCsl16967?


How can I install the ES in the Subcriber? The only access I have is the Publisher Administratio page. How can I verify what is the latest ES installed in my CCM?


Thanks,

Rob Huffman Mon, 09/29/2008 - 06:37
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Hi MK,


This Bug shows the following "fixed-in" versions;


Fixed-In

5.1(3.9901.36)

6.1(0.9901.451)

5.1(3.1106.1)

6.0(1.2115.1)

***5.1(2.3116.1)***

6.1(1.1000.11)

5.1(3.3000.1)


The problem is that this ES is not available for download only 5.1(2.3114.1) is up. I would really open up a TAC Case to see if they can post up this ES for your use.


Hope this helps!

Rob

mightyking Mon, 09/29/2008 - 06:43
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Thanks Rob, I will open a case with TAC right away.

espereir Mon, 09/29/2008 - 07:41
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Thanks Rob for your comments on this post and MK, go ahead and open a TAC case, we can publish the latest ES for your CUCM which already has the fix.


Just make sure that you document the exact CUCM version on the case notes ;).


HTH!

Rob Huffman Mon, 09/29/2008 - 08:02
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Hi Esteban,


Thanks for your continued great help here! +5 points for this type of follow-up :)


Cheers!

Rob

espereir Mon, 09/29/2008 - 08:13
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Thanks Rob, 5+ for helping on this post ;)


Have a nice one!


Esteban

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