Integrating Cisco Unity Express with Call Mnager 6

Unanswered Question
Sep 26th, 2008


Can any plz let me know on how to integrate CUE woth CCM.. Mu CUE has come with licenses for CME. Do I need to change the licencse of CUE to CCM and will it work with a normal licence upgrade.

I have this problem too.
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rob.huffman Fri, 09/26/2008 - 17:01

Hi Faizal,

You will need a new license to work with CCM;

Say your system came with a License like this for CME (Note the CME at the end of the part#);

Cisco Unified Communications Manager Express

12-mailbox package: SCUE-LIC-12CME=

What you really need is a License like this for CCM (Note the CCM at the end of the part#);

12-mailbox package: SCUE-LIC-12CCM=

You can download this license file here;

From this good doc;

Upgrading or Downgrading the Cisco Unity Express License in the Same Version

CallManager for Cisco Unity Express Configuration Example

Hope this helps!


ttrentler Thu, 11/06/2008 - 18:14

The license controls the type of integration for Unity Express. The GUI and Init wizard in Unity Express will have different options based on the license.


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