Integrating Cisco Unity Express with Call Mnager 6

faizal_vi · ‎09-26-2008

Hi,

Can any plz let me know on how to integrate CUE woth CCM.. Mu CUE has come with licenses for CME. Do I need to change the licencse of CUE to CCM and will it work with a normal licence upgrade.

Rob Huffman · ‎09-26-2008

Hi Faizal,

You will need a new license to work with CCM;

Say your system came with a License like this for CME (Note the CME at the end of the part#);

Cisco Unified Communications Manager Express

12-mailbox package: SCUE-LIC-12CME=

What you really need is a License like this for CCM (Note the CCM at the end of the part#);

12-mailbox package: SCUE-LIC-12CCM=

You can download this license file here;

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-netmodule

From this good doc;

Upgrading or Downgrading the Cisco Unity Express License in the Same Version

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/upglic31_ps5520_TSD_Products_Installation_Guide_Chapter.html

CallManager for Cisco Unity Express Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

Hope this helps!

Rob

AJAZ NAWAZ · ‎11-05-2008

Rob - don't think you're around just now, but I have a open post with a reverse scenario.

<http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc24950>

Same applies I guess - right?

Ajaz

ttrentler · ‎11-06-2008

The license controls the type of integration for Unity Express. The GUI and Init wizard in Unity Express will have different options based on the license.