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DMM -- Video Portal Setup issue

rguzman.plannet
Level 1
Level 1

Hello,

I'm working with V5.0 of Video Portal but I had some troubles with the set up once I took the equipment to my customer's facilities to give them a demo. So I found out that the best way to carrect that is restoring servers to defaults. DMM appliance has a recovery CD but VP appliance does not. I already restored DMM but I can not do the same with VP and I am still having some issues.

I would appreciate if somebody has some suggestion.

Thanks

Roberto Guzmán.

1 Reply 1

carenas123
Level 5
Level 5

To rectify this issue follow the steps :

Step 1 Log in, select DMM_Control, then press Enter.

Step 2 To restore DMM, select RESTORE_DMM, press Enter, then do one of the following:

To restore from a backup on a USB drive, select USB, then press Enter.

To restore from a backup on a video portal appliance, select VIDEO_PORTAL, then press Enter.