09-28-2008 12:05 AM - edited 03-06-2019 01:38 AM
Hi! I have a problem with my new 6509. I plugged two WS-SUP32-GE-3B in 5 & 6 slots, power on 6509. After bootup I began diagnostic procedure (show module) and find out that one sup32 in slot 6 in state MajFail.
6 Policy Feature Card 3 WS-F6K-PFC3B 2.3 MajFail
6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A 4.0 MajFail
I replased it by sup32 in slot 5, and error still exist. I checked redundansy state - look like communication problem with slot 6:
show redundancy
Redundant System Information :
------------------------------
Available system uptime = 45 minutes
Switchovers system experienced = 0
Standby failures = 0
Last switchover reason = none
Hardware Mode = Duplex
Configured Redundancy Mode = sso
Operating Redundancy Mode = rpr
Maintenance Mode = Disabled
Communications = Up
Current Processor Information :
-------------------------------
Active Location = slot 5
Current Software state = ACTIVE
Uptime in current state = 43 minutes
Image Version = Cisco Internetwork Operating System Software
IOS (tm) s3223_rp Software (s3223_rp-IPBASE_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Thu 14-Feb-08 02:57 by kellythw
BOOT = bootdisk:s3223-ipbase_wan-vz.122-18.SXF13.bin,1;
Configuration register = 0x2102
Peer Processor Information :
----------------------------
Standby Location = slot 6
Current Software state = STANDBY COLD
Uptime in current state = 42 minutes
Image Version = Cisco Internetwork Operating System Software
IOS (tm) s3223_rp Software (s3223_rp-IPBASE_WAN-VM), Version 12.2(18)SXF14, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Thu 08-May-08 00:12 by kellythw
BOOT = sup-bootdisk:,1;
BOOTLDR =
Configuration register = 0x2102
What is a MajFaild and how can I diagnose problem with my sup32? It is an absolutly new system chassy and new modules!
09-28-2008 04:16 AM
Hello Alexander,
here MajFail simply means major failure
6 Policy Feature Card 3 WS-F6K-PFC3B 2.3 MajFail
6 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A 4.0 MajFai
I think in a c6509 only some slots can be used for supervisors I would try to use slot1 instead of slot6.
Sorry, for a C6509 chassis slot5 andd slot6 are fine for supervisors.
see
Hope to help
Giuseppe
09-28-2008 04:55 AM
Here is a guide for running diagnostics on your supervisor. Also you have an IOS mismatch which is preventing SSO from running. I doubt that is the reason for the MajFail error.
HTH,
Mark
09-29-2008 08:43 PM
I correct IOS mismatch, now redundancy in state ACTIVE - STANDBY (HOT), but Major error in "sh module" still exist. What is wrong now?
09-30-2008 04:05 AM
Have you ran the diagnostics on the supervisor? It is likely that there is a hardware problem and it will have to RMA'd depending on the results.
Mark
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