about the cue delete configuraton issue

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Sep 28th, 2008
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hi,recently I met a cue issue, I want to delete all the config,and I issue the command "write erase" and "erase start-confi", but the configuration still exist, who can tell me how to erase the config.thanks

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stevenjf_wang Sun, 09/28/2008 - 00:56
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in addition, after i issued the erase command,I hv reloaded the CUE.

Rob Huffman Sun, 09/28/2008 - 05:47
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Hi Steven,

Perform the following steps to reset the system to Cisco Unity Express factory default values.


Step 1 se-10-0-0-0# offline

This command puts the system into offline mode.

Step 2 (offline)# restore factory default

This operation will cause all the configuration and data on the system to be erased. This

operation is not reversible. Do you wish to continue? (n)

Step 3 Do one of the following:

•Enter n if want to retain the system configuration and data.

The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.

•Enter y if you want to erase the system configuration and data.

When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.

From this good doc;


Hope this helps!



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