about the cue delete configuraton issue

stevenjf_wang · ‎09-28-2008

hi,recently I met a cue issue, I want to delete all the config,and I issue the command "write erase" and "erase start-confi", but the configuration still exist, who can tell me how to erase the config.thanks

stevenjf_wang · ‎09-28-2008

in addition, after i issued the erase command,I hv reloaded the CUE.

Rob Huffman · ‎09-28-2008

Hi Steven,

Perform the following steps to reset the system to Cisco Unity Express factory default values.

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Step 1 se-10-0-0-0# offline

This command puts the system into offline mode.

Step 2 (offline)# restore factory default

This operation will cause all the configuration and data on the system to be erased. This

operation is not reversible. Do you wish to continue? (n)

Step 3 Do one of the following:

â€¢Enter n if want to retain the system configuration and data.

The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.

â€¢Enter y if you want to erase the system configuration and data.

When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.

From this good doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_1/cme_cli/ch5bkrst.html#wp1057346

Hope this helps!

Rob