Time of the Day Routing

gmcleveney_2 · ‎09-28-2008

Do the Time periods correspond to server or phone timezone? If I have a soft phone and login to it from a diff timezone than the server time zone,which time is considered?

Appreciate your reply. Thanks..

Marwan ALshawi · ‎09-28-2008

the time that ur phone in the serverr i mean u need to have a device pool and in the device pool u have to have a time zone

if not then the phone time will be considered

if helpful Rate

Chris Deren · ‎09-28-2008

You select the time zone at the parition level, you have 2 options:

use time of Originating Device

or Specific Time Zone

Understanding Time-of-Day Routing

Time-of-Day routing comprises individual time periods that the administrator defines and groups into time schedules. The administrator associates time schedules with a partition. In the Partition Configuration window, the administrator chooses either the time zone of the originating device or any specific time zone for a time schedule. The system checks the chosen time zone against the time schedule when the call gets placed to directory numbers in this partition. The Time Period and Time Schedule menu items exist in the Route Plan menu under the Class of Control submenu. The Partition and Calling Search Space menu items also have moved to the Class of Control submenu.

HTH,

Chris

Marwan ALshawi · ‎09-28-2008

Chris this is 5+ ..

Marwan ALshawi · ‎09-28-2008

Chris this is 5+ ..