CCM and CUE integration

cg100668 · ‎09-29-2008

Hi, I am integrating CCM 6.1.2 with CUE 3.2.1. I have configured the CCM according to the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

Even if during the initialization of the CUE and CUE pulled all route point, CUE ports information from the CCM, the route point and ports are still not registering. I have reload the CUE but no progress. Has anyone come across this situation? Am I missing anything? Any idea.

Chandrasen

cg100668 · ‎09-29-2008

Just to add CUE is able to import all the CTI ports that has been configured on the CCM successfully.

when show ccn status ccm-manager is executed on CUE, system shows that JTAPI is not registered with any call manager.

Any thoughts much appreciated.