BAT User Import BUG

Unanswered Question
Sep 29th, 2008

Call Manager Version: 6.0.1.2113-1

BAT only appears to only import 16 user records at a time, I open the CSV delete the first 15 rows and then import again and it works.

Always get error

USERID (Record Number 16) 2003 Record does not match the selected file format (this occurs for each record number after 16 also)

Cannot find the bug search tool.

Any help would be great

I have this problem too.
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sbilgi Fri, 10/03/2008 - 14:23

Yes this is a bug please try CSCsd05392. BAT should validate all user flds from csv file against typefieldinfo/typeadminfieldinfomap. The validation should include validation relating to TypeFieldInfo or TypeAdminfieldinfomap (via tkrelatedfieldinfo) for length and valid characters. This would be for insert/update users.

Tommer Catlin Mon, 03/23/2009 - 13:20

This stinks! Im in 7.02 and it's still broken. I chopped my csv down to 15 users, and it worked fine. Nice waste of an hour trying to figure out whats broken.....

thanks to forums though!!

ifradsham Tue, 11/04/2008 - 17:37

CUCM 6.1 has the same error. I tried importing users via BAT and experienced the same problem and same error code and message.

The CSCsd05392 says its resolved. Is anyone from Cisco looking at this for CUCM 6.x?

Tommer Catlin Tue, 07/14/2009 - 08:48

It looks like the fix is to delete any columns in the csv file you do not use. If they are blank, either put a comma in it, or delete it. I had a column in excel I did not use, got the error. Deleted the column, and now it worked. Odd that it always stops at 16 though. Still a bug in 7.02

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