09-30-2008 12:57 AM - edited 03-15-2019 01:37 PM
Hi to all,
I have a doubt about a situation ( how to do it ).
If somebody does not get the phone call -> goes to the Central and if it doesn't get the call goes to the Mailbox of the user ( not the Central Unity Mailbox ), and second one is a user just get internal call and external goes to the Central.
Best regards,
Alberto
09-30-2008 01:27 PM
I am sorry but I dont follow your question.
what's "central"? Please eleborate.
Chris
09-30-2008 01:32 PM
Hi,
Is the Secretary DN, for example extension 100.
What i want is that incoming calls from pstn goes directly to the Secretary extension and if does not answer then to the boss for example extension 110.
what i did was a translation pattern 914444110 to Hunt Pilot that i created with extension 100 and 110 and then if hunt pilot does not answer goes to 110.
Is there any better way?
Best Regards,
Alberto
09-30-2008 01:34 PM
from inside ip calls, everybody can call to the boss ( 110 ).
Thanks
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