Sage CRM integrating with CCME

Unanswered Question
Sep 30th, 2008

Hi. My director has dropped the bombshell that our new phone system is to work with Sage CRM.

Does my phone system (2811 ccme) need to be set up to use SIP instead of SCCP?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
jsivulka Mon, 10/06/2008 - 11:17

CCME will work better application integration if it is to compete with the SSCP but SIP will work.

karlapridelovew... Fri, 12/02/2016 - 03:29

Hi,

If you're still having the same issue. You can check out a 3rd party CTI connector called Tenfold . They offers integrations with more than 150 phone system like Cisco and offer tons of features such as click to dial, call pop-up, advanced analytics and much more. You can check their list of integrations on the link below. 

https://www.tenfold.com/integrations/ciscopbx/

Actions

This Discussion