SRST Refresh

amansoi_5 · ‎09-30-2008

Hi All,

We are using SRST 12.4(15T) along with CCM ver 6.0. The problem which we are facing is that when CCM goes down , IP phones working switch over to SRST router but in SETTINGS-DEVICE CONFIGURATION under IP phone , IP phone still shows CCM as ACTIVE & SRST AS STANDBY which takes a long time to get refresh.Sometimes we need to reset the IP phone also.Same was happening from SRST to CCM switchover but we have configured keepalive as 10 seconds under call-manager-fallback in router & is working fine.

Is there any option in CCM version 6.0 where we can change this paramter?

regds,

aman

Chris Deren · ‎09-30-2008

So, is the problem simply the display on the phone or is there any functional issue?

Chris

amansoi_5 · ‎09-30-2008

Hi Chris,

the problem is only with the display. No functional issue is there .

regds,

aman

Chris Deren · ‎09-30-2008

Seems like a firmware bug to me. What is your firmware verison?

Chris

amansoi_5 · ‎10-01-2008

Hi chris,

I will check & get back to you. But other sites are working fine.

regds,

aman

amansoi_5 · ‎10-04-2008

Hi ,

The version which we are using is SIP70.8-3-1S(Jar70SIP.8-3-0-50.sn)

regds,

aman