Webview page will not load

gonzalezel · ‎09-30-2008

Strange but I am the only one of about 30 users that can get the webview webpage to load. They get the "page cannot be displayed" Any ideas, I can login and run reports but no one else can. We recently upgraded to 7.26

Riccardo Bua · ‎10-01-2008

Hi,

most likely one of this two issues:

Group authentication

Check on your AD user group and compare it with the users that can't load it

or

Feature control set in the ICM configuration, check on your ICM user role and compare it to the users that are failing.

Regards,

Riccardo

voiceops · ‎10-01-2008

Try restarting the jaguar service. Sometimes that works for us.