Hi Geoff

We are playing the welcome prompts for all the call flow using microapp.The queuing and prompting happens through CVP VXML application 4.0 ver.The calls are dropping at the send to vru to trigger the bootstrap.In the debugs i get the dnis as the 10 digit label with co-relation id and ani as the number prefixed which is more than 10 digit.But its failing to reserve a port and send information back to cicm.

That's odd.

On the Send To VRU node you should get the label set on the Network VRU associated with the routing client (CVP) and the customer.

The dialed number the call arrives on determines the customer - these should match.

The label will be something like 8111111111, and of course, the correlation ID is appended and it hits the gateway on a dial peer (something like 81T) which runs the bootstrap.

Regards,

Geoff

Hi Geoff

The bootstrap is being hit properly cause there is no digits appended on the dnis.Its my ani where i append the dnis value making it an 10 or more digit ani at the PGW and send this.With ani less than 10 it works fine but having an ani with more than that the call fails.Attached is the debugs for the application.

Hi All

Any solution for this?

hi,

How did you manage to resolve this. I am getting the same error on my vxml gateway

Hi

How about trying to increase the label /DNIS size to say 15. I've had problems where my DNIS / Label have less digits than the number being dialed. In my case my dialplan had 7 digits but was using a label/DNIS of 5 and never worked. It only worked when I increased the label / DINIS length to 10. So my guess would be to see what your longest number will be and make the label one digit longer. For instance you are getting number 12 digits in length I would put a label of 13 digits.

Victor

Thanks again..That resolved it.

Thanks for the extra points.