Speed Dial Setup using Update Phones Option on UCM

Unanswered Question
Oct 1st, 2008
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I have already setup phones and lines with speed dials using templates and inserted set of phones/lines.

When I try to insert same phones with updated information using BAT (csv) file with modified speed dial information, UCM goes adds additional speed dials instead of overwriting existing speed dials setup.

Do we have any option to remove all the speed dial information and update with new speed dials under UCM, Please let me know.

Otherwise, I need to go to each phone line and modify the speed dials or rearrange it manually. That takes lot of time.

Thank You in advance.


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