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Removing Unity 5 "mailbox nearly full" system message

julietrax
Level 1
Level 1

I'm new to the Cisco environment and have a question on how/where can I remove the system message on a subscriber box "mailbox is nearly full". I know there was a setting in an AD120 that allowed this however I cannot find the equivalent in the Unity v5. Any help would be great! thanks!

4 Replies 4

culittle
Cisco Employee
Cisco Employee

Go to the Tools Depot, Advanced setting tool, Conversation - Full Mailbox Check Feature, and Full Mailbox Check Prompt. Set the key value to 0.

Please rate this if it corrects your issue

The settings are either 0 or none (which is the equivalent of 0 according to the instructions) showing to NOT play, however it is still playing. Anywhere else I can look?

That is correct, a 0 value should stop the full mailbox check. Did you restart Unity?

has been restarted in the past week with those settings and restart is not an option during business hours. I'm at a loss.

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