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CRS Historical Reports

destiny6366
Level 1
Level 1

I'm trying to schedule reports to print, but they are print. Is their anything that needs to be done to the server? Any help would be appreciated. Thanks

1 Reply 1

aghaznavi
Level 5
Level 5

Scheduled reports print on the default printer that has been designated for your computer. To print a scheduled report when it generates, click the Export Type drop-down arrow in the CRS Historical Reports main window and choose Export to Printer.

Take a look at this link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/user/guide/crs601hr.pdf

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