No ringing tone on CCM6

richb1971 · ‎10-02-2008

Hi folks,

We have several users who when they dial mobile numbers do not hear ringing tone but do get connected to called party.

Any ideas?

Rich

joreilly36678 · ‎10-08-2008

Ringback tones must come from the PSTN for trunk circuits in this situation. There are two dial-peer subcommands which can help. On the Cisco IOS router/gateway under the outgoing voice dial-peer # pots. You may try configuring the folloaing commands to resolve the issue.

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

richb1971 · ‎10-13-2008

Hi Jo,

This 'no ringback' issue only happens on calls to mobiles. I've had a look at the H.323 GW and there is no progress_ind anywhere!

Rich

j.mccartney · ‎10-21-2008

I have the same issue for an internal person calling a number which has a song that plays instead of hearing ring-back. I added the following commands to the DP with no luck:

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

; there is no option for "progress_ind alert ". Am I out of luck? TIA - John