Cisco Unified IP Conference Station 7936 Fails to Upgrade

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Oct 2nd, 2008
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Hello,

does anybody else encountered this problem to get stucked during upgrade of 7936?

I found a field notice about similar troubles, but I don't think it will help me. The phone is constantly restarting and only the Cisco logo screen is seen for several minutes before restart.

I couldn't find any key sequence for factory defaults reset. Is there such code at all?

I will be very thankful if somebody can help!

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ivillegas Wed, 10/08/2008 - 06:19
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Check the bug: CSCsg95361: 7936 phones intermittently fails to upgrade to new load

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