Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
369
Views
0
Helpful
1
Replies

is there a difference between 7912 and 7940 TFTP get?

D0nprintup_2
Level 1
Level 1

‎10-02-2008 12:36 PM - edited ‎03-13-2019 05:42 PM

I have a remote location connected back to the main site via a VPN tunnel.

At the remote location we have 5 phones. 3 7940 and 2 7912.THis has been the setup for some time now and all has worked.

The other day I reconfigured one of the 7912 and rebooted it. It did not come back up.

Now these phones get their IP from the router onsite. I issued a sh dhcp binding and seen the router gave out an ip and it has a lease for that phone.

On the phone, it shows configuring IP.

I decided to reboot the other 7912 and the same thing happened. I went onsite with yet another 7912 and it will not sync up.

But all the 7940's will reboot and sync fine.

I enabled debugs for tftp on the call manager (4.1) and I do not see those phones connecting to it. I do see the 7940's though

From the switch all these phones are connected too, I cannot ping those 7912

Any ideas?

Labels:
0 Helpful
1 Reply 1

Not applicable

‎10-08-2008 05:57 AM

This may be an issue on the switch where the phones are connected.

Troubleshooting Cisco IP Phone Registration Problems with Cisco CallManager 3.x and 4.x:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a008009485a.shtml

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents