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JTAPI

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amansoi_5
Level 1
Level 1

‎10-04-2008 07:12 PM - edited ‎03-15-2019 01:44 PM

Hi ,

What exactly does JTAPI do? what is the relation between JTAPI,CTI ports & CTI route points ?

regds,

aman

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gogasca
Level 10
Level 10

‎10-04-2008 08:37 PM

JTAPI is the protocol that we use to communicate with external applications

The Java Telephony API is an extensible API that offers an interface to all call control services. Here is high level overview of our interaction in CUCM

CUCM (CCM service - SDL - CTI service - JTAPI - External application)

More information in our site.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080154fcd.shtml#terminology

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gogasca
Level 10
Level 10

‎10-04-2008 08:37 PM

JTAPI is the protocol that we use to communicate with external applications

The Java Telephony API is an extensible API that offers an interface to all call control services. Here is high level overview of our interaction in CUCM

CUCM (CCM service - SDL - CTI service - JTAPI - External application)

More information in our site.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080154fcd.shtml#terminology

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amansoi_5
Level 1
Level 1
In response to gogasca

‎10-06-2008 05:24 PM

thanks for info....

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