CCM 4.2 recovery IIS

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Oct 5th, 2008
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We have a cluster of 2 call managers which are running 4.2,on the publisher server I was not able to start WWW service because of that I had reinstalled IIS on the publisher server, but now i am not able to access ccmadmin webpage.Is there any way to recover IIS.

Please help.



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Overall Rating: 3 (1 ratings)
gogasca Sun, 10/05/2008 - 21:00
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When we install CCM application we create virtual folders, COM apps and DLLs for IIS.

You may try to run a BARS restore, to restore all Cisco virtual directories which are missing. But normally we dont recommend/support re-installing IIS in CUCM.

vinayjaiswal Mon, 10/06/2008 - 04:28
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I made changes to the IIS and now atleast I am able to browse CCMAdmin webpage and able to make changes but one problem which I am facing is I am not able to login to extension mobility.After issuin loginid and password it says submitting and again comes back to login page.

gogasca Mon, 10/06/2008 - 19:15
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EM is handled by Tomcat,

IIS only we use a redirect DLL for sending EM requests to Tomcat...

check if EM virtual folder is still there, could you please let us know which changes u did to IIS to recover CCM Virtual folders?

vinayjaiswal Mon, 10/06/2008 - 21:41
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i created all the virtual directory under iis,need to know what is the name for the EM virtual directory and the path for same.


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