I have a IPCC enterprose version 7, cvp version 4.0.1 Callmanager 5.1.3. I have the equipment broke into two data centers that are in seperate cities. I recently had a failure where a switch in one of the data centers had a interface start flapping causing a stack to spike at 100% my question is when the switch started flapping the agents starting loosing access so they couldn't login and calls were not getting to them , why wouldnt the PG at the failing site just go unavailable. We had to manually fail the PG so that the system would start handling calls. Is there a setting in the PG's that handle this type of scenario?
Hope this makes sense Any help or advice would be appreciated.