Voice mail not being delivered

Unanswered Question
Oct 6th, 2008

Cisco Unity 4.0(4):

Error message stating:Event Type: Error

Event Source: CiscoUnity_UMR

Event Category: UMR Thread Error

Event ID: 137

Date: 10/6/2008

Time: 12:26:46 PM

User: N/A

Computer: COBUNITY1


Attempts to deliver Unity Message Repository messages have failed due to Unity configuration or connectivity issues with the Partner Mail Server.

AvUMRSyncSvr will suspend message delivery for 300 seconds, after which message delivery will be attempted again.

During this outage, messages may accumulate in the temporary store. 0x00000F58

All the undelivered messages can be found in UnityMTA folder. Is there a service I can start and stop to get the voice mail moving out to the intended recipients?

I have this problem too.
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jbarcena Mon, 10/06/2008 - 14:53

Actually the UMR service (AvUMRSyncSvr). Type services.msc under Run in the Unity service to access the services.

Also make sure that Unity is running, on the system tray check if it is up or on the services itself.


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