We are having a slight problem with the connection between one of our servers and it communicating on another server.
It seems that the connection between the 2 host devices is timing out It seems to resolve this, we can simply ping from the 188.8.131.52 server but this is not something we want to do every 5 mins for ever.
Although the server blocks echo reply from their server, we have temporarily setup a cron job in our server to ping (with timeouts) every hour to put a temp fix in place. However, this is only a band aid for the time out problem as creating a cron job is not the best solution for this trouble.
Can you please help me investigate this issue. Has anyone have had the same problem?