Unity Server Replacement-Unity 4.0 build 4.0(4) SR1

Unanswered Question
Oct 6th, 2008


My customer wants to replace the unity server installed with Unity 4.0 build 4.0(4) SR1 for voicemail(exchange 2000 as the message store).

Has anybody done it?What are the steps/risks involved?

Is there any document available(any url?)


I have this problem too.
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tim.giles Tue, 10/07/2008 - 00:09


I've attached the installation guide from Cisco:


This is for Unity 4.0(4) integrated with Exchange..

The installation basically involves:

* extending the schema

* creating service accounts in AD and settings up Exchange

* Installing the OS and Unity software

* Re-importing or re-creating the Unity information

What version are you upgrading from?

I'll attach the link to Cisco Reconfiguration and Upgrade Guide for Exchange which should help:


Please rate useful posts..

ra_jeshkalra_2 Tue, 10/07/2008 - 01:15


I am just doing a hardware replacement of the server, not the unity version upgrade.

the server is currently installed with

Unity Server Replacement-Unity 4.0 build 4.0(4) SR1.


tim.giles Wed, 10/08/2008 - 00:12

Sorry for the late reply.

If you're doing a hardware replacement you will still need the installation guide as the software and OS will need installing on the new MCS server.

You'll need all the installation disks as well, hopefully you have them?

Basically, you'll need to export all the data off the old server, build the new one and re-import everything. Or, you can do a fresh install.....


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