Cisco Works dosen't display Graphical Data for all devices.

Unanswered Question
Oct 7th, 2008

I'm using Cisco Works v. 3.0. When I generate a report for with the following settings : [Inventory] [Chassis Summary Graph] some of the devices is without graphical data :

Total number of devices: 173

Devices with Graphical Data: 140

Devices without Graphical Data: 33 (,

If I then try to look one of the devices up using [Device Diagnostic Tool -> Device center] it responds without any problem.

Any ideas why some devices dosen't get displayed in the report?


Kim Holst, NSafe ApS

I have this problem too.
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Joe Clarke Tue, 10/07/2008 - 07:33

The devices without data have not had their inventory successfully collected. If you perform an inventory collection for one such device under RME > Devices > Inventory > Inventory Jobs, this problem should go away. However, if you get an error collecting this device's inventory, you may be seeing an RME or device bug.

Martin Ermel Tue, 10/07/2008 - 08:30

also verify that none of the devices for which data is missing is listed in RME as an ALIAS, CONFLICTING or SUSPENDED devivce.

RME > Devices > Device Management


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