Problem to do backup CCM

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Oct 7th, 2008
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Hi Guys,


I am trying to do the backup using the tool BARS and is appear the following message:


"The CCM DB on publisher 10.9.8.81 is not published. Please correct this invalid configuration by properly publishing the CCM DB on publisher before configuring this server as data source server"


I have additional information: The CallManager 4.2.1 is installed in Virtual Machine.

Thank You,


Wilson Santana

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basyadav Tue, 10/07/2008 - 05:06
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Hi Wilson


What is the CM version you are using?


If you are running a cluster, this is definetly an issue with the Database . Please Check by running "DBhelper" on publisher from the bin folder.


Regards

- Basant

wilsonsant Tue, 10/07/2008 - 05:13
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Hi Basant,


In our Customer we have only CallManager that running version 4.2.1 and according I informed this CCM is installed in the Virtual Machine. I can check the "DBhelper", but, that can be configured?


Best Regards,


Wilson

basyadav Tue, 10/07/2008 - 05:16
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so is this a single CM 4.2 running on VMWare machine?

wilsonsant Tue, 10/07/2008 - 05:18
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Hi Basyday,


The answer is yes, this CCM 4.2 is running on VMWare machine. Is possible to do the Backup?


Thank You,


Wilson

basyadav Tue, 10/07/2008 - 05:37
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Hi Wilson


I am not sure of its possible to do a backup on VMWare or not however taking a snapshot is I would prefer than running BARS on CM.


- Basant

mikram Tue, 10/07/2008 - 05:38
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Hi Wilson,


I am also running CUCM on vmware and do backup on network drive which is another vm. Create a share folder on destination machine with user login name and password. It should work.


Good Luck.


Ikram


wilsonsant Tue, 10/07/2008 - 05:44
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Hi Ikram,


Did you see the message error that is occuring when we tring to do the Backup posted in the start this conversation?


Thank You,


Wilson Santana

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