Hello, we have this (serious) problem.
We have configured a Pilot Point, for our principal number.
Pilot Point is configured to redirect call to two phone, connected to two Attendant Console.
When we make first call, ring first phone.
When we make second call, ring second phone.
When we make third call, play MOH message.
When we make fourth call, play MOH message, but not from the beginning, but from the point where precedent message is arrived.
I've configured music on hold audio source to play continuously.
If I un-check "play continuously", only first call placed on hold heard message, from second on hold call, CCM answer, but MOH is only silence...
Can anyone help me?