Problem with Ip Phone Messenger

Answered Question
Oct 8th, 2008
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I have tried to set up Ip Phone Messenger in a lab environment. I have followed every step in this configuration guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/dgcucm.html


The problem is that the service dont show up in the ip phones. I click on the globe to find services but its not there. The list is empty and it says host not found.

Correct Answer by kinwai about 8 years 8 months ago

check ur phone configuration on the service url


i guess point to a domain name which is unresolved by the phone


you can resolve it by pointing a dns which are able to resolve the hostname or change your "url services" to point to ip address instead, under enterprise parameters config


reset your phone after that



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Correct Answer
kinwai Wed, 10/08/2008 - 05:12
User Badges:

check ur phone configuration on the service url


i guess point to a domain name which is unresolved by the phone


you can resolve it by pointing a dns which are able to resolve the hostname or change your "url services" to point to ip address instead, under enterprise parameters config


reset your phone after that



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