Solved: Problem with Ip Phone Messenger

stefanjansson87 · ‎10-08-2008

I have tried to set up Ip Phone Messenger in a lab environment. I have followed every step in this configuration guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/dgcucm.html

The problem is that the service dont show up in the ip phones. I click on the globe to find services but its not there. The list is empty and it says host not found.

kinwai · ‎10-08-2008

check ur phone configuration on the service url

i guess point to a domain name which is unresolved by the phone

you can resolve it by pointing a dns which are able to resolve the hostname or change your "url services" to point to ip address instead, under enterprise parameters config

reset your phone after that

View solution in original post

kinwai · ‎10-08-2008

check ur phone configuration on the service url

i guess point to a domain name which is unresolved by the phone

you can resolve it by pointing a dns which are able to resolve the hostname or change your "url services" to point to ip address instead, under enterprise parameters config

reset your phone after that

stefanjansson87 · ‎10-08-2008

Thanks!

This solved it!