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Incoming calls disconnect very ofen

srinivasan-n
Level 1
Level 1

Hello,

Our client using Cisco 3600 Router + Isdn Qsig Voice Card + Gatkeeper

All clients are registring into the cisco gatekeeper.

Problem facing : Some times No Incoming calls, Enpoints are registered.

Q931 Debug:

Oct 8 11:29:01: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x6059

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98389

Exclusive, Channel 9

Progress Ind i = 0x8583 - Origination address is non-ISDN

Calling Party Number i = 0x00A3, N/A

Plan:Unknown, Type:Unknown

Called Party Number i = 0xA1, '348741246'

Plan:ISDN, Type:National

Oct 8 11:29:01: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xE059

Channel ID i = 0xA98389

Exclusive, Channel 9

Oct 8 11:29:01: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0xE059

Cause i = 0x80FF - Interworking error; unspecified

Oct 8 11:29:02: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x6059

Oct 8 11:29:02: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xE059

Oct 8 11:29:03: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0xADD9

Cause i = 0x8090 - Normal call clearing

Progress Ind i = 0x8288 - In-band info or appropriate now available

Please help me on this issue

2 Replies 2

sebastiandm
Level 1
Level 1

What CM version are you running ? Have you checked your interfaces are clear of errors/slips.

What commands do you use if you wanted to check your serial interfaces of errors/slips?

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