ICM service monitoring IP Phones

Unanswered Question
Oct 8th, 2008

Which ICM service monitors the IP Phones? (available, busy etc)

I have this problem too.
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Chris Deren Wed, 10/08/2008 - 06:10

It's the CallManager PIM (PIM and jgw1 services) on the PG that communicates with CallManager CTI Manager service via JTAPI and delivers the information. The jgw1 talks to OPC service on the PG which communicates with ICM Router service.




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