Hello all, I'm fairly new to CallManager and I've been tasked with configuring the dial plan for our clients who work out of a remote office in a different area code.
How it works now is they have to dial a 1- before their own local area code but to call the head office (which is actually long distance from them) they don't need a 1-. I hope that makes sense. Essentially their phones behave as if they are located in the head office location and not their remote location.
I was hoping some of you bright people could point me in the right direction as to what I would need to configure to make this possible. I'm not exactly looking for someone to tell me step by step, I just don't know where to start really.
Thanks very much.