10-09-2008 03:31 AM - edited 03-14-2019 03:01 AM
Hi!
I call the trigger number and a welcome prompt is displayed but after that the call is not distributed to any agent phone even though the scrip tells so.
What could be the problem?
Thanks,
Ana
10-15-2008 05:56 AM
How many scripts are you using and how many are reflecting this behavior? How often does this occur?
10-29-2008 06:44 AM
I'm using icd.aef.
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