ACS 4.2 >> CSlog-Service hang on Start

Unanswered Question
Oct 9th, 2008

The Problem:The Service "CSLOG" starts not

Plattform: Windows Server 2003 R2 of Microsoft Vitualmachine

Event:

The description for Event ID ( 5 ) in Source ( CiscoAAA ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: CSMon Message: Failed to log accounting packet to logger localCSLog. .

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smahbub Wed, 10/15/2008 - 08:29

CSMon Message: Failed to log accounting packet to logger localCSLog-The error message is given when the CSAuth service tries to use the CSLog service to log an accounting message about the new authentication, but the CSLog service returns the message: AUTH 04/22/2007 14:05:56 E 0351 2892 Failed to log accounting packet to logger local CSLog.The message is given when the CSLog service cannot send the accounting message to a remote logger that is configured as critical logger: CSLog 04/22/2007 14:06:27 E 0351 21696 Failed to log accounting packet to logger ACS-log1.Check if you have configured any firewall and ensure that you have made rules to allow transfer of accounting packets between ACS servers which will solve the issue.Check the authentication and accounting processes after making any chnages in the firewall rules.

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